Customer Relation Management Software

Smart Customer Relationship Management is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data, with the goal of improving customer service relationships and assisting in customer retention and driving sales growth.

Smart CRM Software give detailed information on customers' personal information, purchase history, buying preferences and concerns.

At the most basic level, CRM software consolidates customer information and documents into a single CRM database so business users can more easily access and manage it.

Features:

• Get 360 degree view of your Customer in single screen Access all details
• Master Data entry of total Customer Information like Address, Birthdates, Mobile No, etc.
• Total Control of Interaction with your Customers & Many More...
• Analysis a history of Customer Visit
• Numerous Reports - View, Print And Store
• Print Customer Labels for Postal Use for any occasion
• Administrator Rights to add, delete modify users/ users rights
• Backup , Compress or Restore your Data

What this Software can do for you ?

• Easy Customer Management
• Manage all Your Phone Calls, SMS, Email and Schedule it
• Manage Customer Feed Back and its all Reports
• Schedule Birthday / Festival Massage etc to your Customers efficiently
• Maintain Customer History like Calls, SMS, Email, etc
• Analysis your Customers History effectively

Therefore, Customer Relation Management Software plays a vital role in service business and act as an asset for your company.