Service Management Software
The Service Management Software is easy-to-use, affordable, computerized system that allow you to easily track and monitor the maintenance & repair schedule of Machine. Our Service Software handles, plans to routine maintenance by alerting you when maintenance is due.
In current service business world, Smart Service Management Software has become essential for every service business to stand up in a market. The need of software is increasing day by day because it helps to enhance the outcome of service companies. This software serves the company in different unique ways when giving services to customers.
By using Software, you can easily analyze the work of all the field engineers and technicians. With the Smart Service Management Software, you will get one solution to all problems and mange them in one place digitally. There are many reasons why SSMS software is the most valuable asset for your company.
Features:
- Suitable of all type of industries dealing with after Sales Services (AMC, PMC, On-call etc) likes Water Purifier, AC Services, Industrial Maintence, Car Washing, Medical Equipments etc
- Master Data entry for total control of Customer Information, Products, Engineers Details & many others Categories
- Schedule & Manage your Service Calls,Pending Calls, Schedule Calls and Many More...
- Allocate calls to executives for multiple categories like AMC, Free Service, Paid Service etc
- Numerous Reports - View, Print And Store
- Print Customer Labels for Postal Use for any occasion
- Administrator Rights to add, delete modify users/ users rights
- Backup , Compress or Restore your Data
What this Software can do for you ?
- Easy Customer Management
- Manage all Your Complains and Schedule it
- Manage AMC, Service Calls & Complains
- Schedule you Service Engineer efficiently
- Maintain Call History
- Manage your Service Call Reminder effectively
- Manage all your Maintenance Contract for you Products
* Smart Service Management Software has facilities for coordinating field engineers with customers that mange all the various scheduling task. It helps to save the cost of wasted time and extra inefficient actions.
* Smart Service Management Software enables you to assignment and scheduling of your technicians. You can check the daily activities of your field personnel.
* With Smart Service Management Software, you will get the benefits of customer request history, service history, job scheduling, enquiry details, AMC/ warranty details and may more. The technicians also update and record work details, total parts are used and service charge.
Therefore, Service Management Software plays a vital role in service business and act as an asset for your company.